Privacy Policy

How FC Training Academy collects, uses, and protects your personal data

Last updated:

Who we are

FC Training Academy is the data controller for personal data collected through this website. We are a vocational training provider based at First Floor, 285–291 Wanstead Park Road, Ilford, Essex, IG1 3TR.

If you have any questions about this policy or how we handle your data, please contact us at [email protected] or call 0203 883 2009.

What data we collect

We collect personal data that you provide directly to us, including your name, email address, and telephone number when you submit an enquiry or contact form on our website.

We may also collect technical data automatically when you visit our site, such as your IP address, browser type, operating system, referring URLs, and pages visited. This is collected through cookies and similar technologies.

How we use your data

We use the personal data you provide to respond to your enquiries, provide information about our courses, and process enrolment requests.

We may use your contact details to send you information about our courses and services where you have given consent or where we have a legitimate interest in doing so. You can opt out at any time.

Technical data is used to maintain and improve our website, analyse usage patterns, and ensure the security of our systems.

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR: (a) Consent — where you have given us clear consent to process your data for a specific purpose; (b) Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries; (c) Contract — where processing is necessary to fulfil a contract with you or take steps at your request before entering a contract.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use essential cookies to make the site function correctly, and analytics cookies to understand how visitors use our site.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

Sharing your data

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, subject to strict confidentiality agreements.

We may disclose your data where required by law, regulation, or court order, or to protect the rights, property, or safety of FC Training Academy, our students, or others.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Enquiry data is typically retained for up to 24 months. Enrolment and training records are retained for a minimum of 7 years in accordance with our legal obligations.

Your rights

Under UK GDPR, you have the following rights regarding your personal data: the right to access your data; the right to rectification of inaccurate data; the right to erasure ('right to be forgotten'); the right to restrict processing; the right to data portability; and the right to object to processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Questions about your data?

Contact our team and we'll be happy to help.

[email protected]